If you have any questions about your Council Tax Support or Housing Benefit please:
Telephone
Call 0300 4560560 for Housing Benefit or Council Tax Support.
From 1 October 2024 our service hours are changing.
Our telephone lines will be open from 9am to 1.30pm Monday to Friday.
From 1.30pm to 5pm our Agents will be available to speak with you using our Live Chat service via the 'Chat with Us' button below.
Alternatively you can book a 20 minute telephone appointment with an Agent between 2pm and 5pm Monday to Friday.
Our face-to-face Customer Service Centres will remain open as normal.
Please note: calls may be recorded for training and monitoring purposes.
E-mail
- This email address is being protected from spambots. You need JavaScript enabled to view it. for Housing Benefit or Council Tax Support.
Write to
Revenues and Benefits, PO Box 11, Pershore, WR10 1PU
Visit
Alternatively, you can visit our Customer Service Centre at:
Worcester City Council
Customer Service Centre
89 The High Street
Worcester
WR1 2EY
